Last updated: May 6, 2026
 

RM Support is committed to doing the right thing, every time. We follow Medicaid rules, healthcare laws, and ethical standards in all of our home health and medically tailored meal services.

This Corporate Compliance statement explains our commitment to integrity, quality, and compliance.
 

Our Commitment to Compliance
 

RM Support follows:

• Federal and state Medicaid laws and regulations

• Health care program rules and guidance

• Anti-fraud, waste, and abuse requirements

• Privacy and security requirements for member information

We expect all staff, contractors, and partners to follow these rules and our internal policies.
 

Preventing Fraud, Waste, and Abuse
 

We work to prevent:

• Fraud – intentionally providing false information to get payment or services

• Waste – overuse of services or resources that results in unnecessary costs

• Abuse – actions that are inconsistent with sound practices and may cause unnecessary costs or harm

Our efforts include:

• Training staff on compliance and ethics

• Monitoring services and billing for accuracy

• Investigating concerns and taking corrective action when needed
   

Reporting Concerns
 

We encourage anyone—members, caregivers, staff, or partners—to report concerns about:

• Possible fraud, waste, or abuse

• Violations of laws or regulations

• Violations of RM Support policies or ethical standards

You may report concerns without fear of retaliation.

You can contact us to report a concern:

• Email: office@rmsupportva.com

• Phone: 1 (929)642-1830

If required, we will also report issues to health plans or government agencies.

Non-Retaliation
 

RM Support does not allow retaliation against anyone who:

• Reports a concern in good faith

• Asks a question about compliance

• Participates in an investigation

Good faith means you honestly believe the information you are sharing is true, even if it is later found to be mistaken.
 

Non-Discrimination
 

RM Support does not discriminate in providing services. We do not treat people differently based on:

• Race, color, or national origin

• Age or disability

• Sex, gender identity, or sexual orientation

• Religion, language, or any other status protected by law

If you believe you have been discriminated against, you may contact us using the information below.
 

Education and Training
 

We provide regular training to our staff and, when appropriate, to partners on:

• Medicaid and health care program rules

• Fraud, waste, and abuse prevention

• Privacy and security of member information

• Ethics and professional conduct
   

Contacting the Compliance Team
 

If you have questions about our Corporate Compliance program, or want to report a concern, contact:

• RM Support

• Email: office@rmsupportva.com

• Phone: 1 (929)642-1830